Terms and Condition

1. No variations of condition The handling of the goods shall be subject to the conditions stated herein unless specically varied by the WLX rider.

2. Charges and Billing

2.1 The consideration payable to the WLX rider by the E-commerce/Corporate firm for the handling of goods and related services, will be in accordance with the standard tariffs of the WLX rider, to be paid as determined by the WLX rider from time to time.

2.2 The WLX rider standard tariffs are available on request.

2.3 Shipment not claimed within 3 working days of its arrival shall attract a daily demurrage charge.

3. Conditions of goods

3.1 The onus of proving the quantity, type, physical properties and composition and the condition of the goods and/or the condition of any container at the time of receipt thereof by the WLX rider shall at all times remain with the E-commerce/Corporate firm, and no delivery note, receipt or other document furnished or signed at such time by or on behalf of the WLX rider shall constitute conclusive proof thereof

4. Right to inspection

4.1 The WLX rider has a right to inspect the goods without prior notice to the E-commerce/Corporate firm, which includes the right to open and examine the goods.

4.2 Receiver is to ensure 100% inspection of goods, acknowledge condition of goods before departure at point of collection from courier.

5. Deliveries & Undeliverables

5.1 Shipments shall not be delivered to Postal codes, but to the Receiver’s address given by the E-commerce/Corporate firm (which in the case of mail services shall be deemed to be the rst receiving postal service and in the case of a central receiving area will be delivered to that area), not necessarily to the named Receiver personally. If the Shipment is deemed to be unacceptable, or Receiver cannot be reasonably identied, WLX shall use reasonable eorts to return the Shipment to E-commerce/Corporate firm at E-commerce/Corporate firm’s cost, failing which the Shipment may be disposed of by WLX without incurring any liability whatsoever.

6. WLX rider lien

6.1 As security for money owed for the handling of the goods, the WLX rider shall have a lien over all goods in its possession or under its control.

6.2 if any money owed to the WLX rider is not paid by the E-commerce/Corporate firm within 30 days after they have become due, the WLX rider shall be entitled without further notice to dispose of such goods in any way whatsoever.

7. E-commerce/Corporate firm's warranties The E-commerce/Corporate firm shall indemnify and hold the WLX rider harmless for any loss or damage arising out of the E-commerce/Corporate firm’s failure to comply with any applicable laws or regulations, and the for the E-commerce/Corporate firm’s breach of the following warranties and representations:

7.1 All information, descriptions, values and other particulars furnished to the WLX rider is complete and accurate;

7.2 The goods are the E-commerce/Corporate firm's sole property or the E-commerce/Corporate firm is authorized by the person owning the goods to enter into this agreement;

7.3 the waybill has been signed by the E-commerce/Corporate firm’s authorized representative and the terms and conditions in this Agreement constitute binding and enforceable obligations on the E-commerce/Corporate firm;

7.4 The shipment is properly marked, addressed and packed to ensure safe transportation with ordinary care in handling;

7.5 All applicable customs, import, export and other laws and regulations have been complied with.

8. Dangerous goods

8.1 E-commerce/Corporate firm warrants that all goods handled are to be so handled in the ordinary way and are not dangerous goods;

8.2 The WLX rider will not handle any dangerous, corrosive, noxious, hazardous, inammable or explosive goods or any goods which in its opinion are likely to cause damage;

8.3 The E-commerce/Corporate firm shall be liable for all losses or damage caused to the WLX rider and/or third parties by all dangerous goods

8.4 If, in the opinion of the WLX rider any goods become a danger to any person or property, the WLX rider shall be entitled to and without notice to the E-commerce/Corporate firm take such any steps as it in its sole discretion in respect of the goods. In such event the WLX rider shall:

8.4.1 Not be liable under any circumstances for the value of the goods or for any other loss or damage sustained bythe E-commerce/Corporate firm or owner as a result of such steps; and

8.4.2 Still be entitled to recover from the E-commerce/Corporate firm its remuneration for the handling of the goods together with any costs incurred by the WLX rider.

9. Perishable goods

9.1 Perishable goods which are not taken up immediately upon arrival at their destination or which are insuciently marked or otherwise not identiable may be disposed of without notice to E-commerce/Corporate firm.

10. Route

10.1 When carrying goods, the WLX rider shall in its sole discretion decide what route to follow.

11 WLX rider obligations

11.1 It will be deemed that the WLX rider has discharged all its obligations in terms hereof, once the WLX rider has delivered or handed the goods to the receiver stated in the waybill at the receiver's address or at any other address the WLX rider has been requested to deliver to.

12. WLX rider liability for damage or loss

12.1 The WLX rider will only be liable for direct loss and damage only and this shall be limited to the sum of N1,000.00 (One Thousand Naira) only. All other types of loss or damage are excluded and this includes but is not limited to lost prots, income, interest, and future business. The WLX rider shall not be liable for any loss or damage that is special or indirect, even if the risks (nancial or otherwise) associated with such loss or damage was communicated directly or indirectly to the WLX rider before or after the acceptance of the shipment.

12.2 Claims are limited to one claim per shipment, settlement of which will be full and nal settlement for all loss or damage in connection therewith.

12.3 If the E-commerce/Corporate firm regards the limits provided in Clauses 12.1 and 12.2 as insucient, then the E-commerce/Corporate firm must make a special declaration of value and take out insurance on the shipment as directed by the WLX rider’s sta so as to benet from the recovery of a larger sum subject to the investigation and subsequent approval by the WLX rider’s management.

12.4 All claims must be submitted in writing to WLX within thirty (30) days from the date that WLX accepted the shipment, failing which WLX shall have no liability whatsoever.

13. Subcontracting

13.1 The WLX rider reserves the right to employ sub-contractors to act for it, and shall have no responsibility or liability to the E-commerce/Corporate firm for any acts or omissions of such third parties.

14. Applicable law

14.1 The applicable Law regarding this agreement are the Laws of the Federal Republic of Nigeria.

15. Notices

15.1 Notices shall be served on the address stipulated on the waybill.

16. General Terms

16.1 These terms constitutes the sole record of the agreement between the parties. The WLX rider shall not be bound by any express or implied term, representation, warranty, promise or the like not recorded herein.

16.2 No relaxation or indulgence which the WLX rider may grant to the E-commerce/Corporate firm shall constitute a waiver of the rights of the WLX rider regardless of when it arose.

E-COMMERCE/CORPORATE FIRM AND WLX, HEREBY AGREE as follows:

1. Definitions In this Agreement, unless the context otherwise requires, the following terms shall have the following definitions:

1.1. “Agreement” shall mean this Agreement, together with all the terms and conditions set out in it and agreed upon in writing by both Parties.

1.2. “Acceptable Items” shall mean Fashion items, Watches & Clocks, Fabrics, Toys and Games, Phones and Tablets, Computer accessories, Laptops, Health and Beauty Products, Kitchen Utensils, Small Gadgets, Stationeries and Books, and all other items of like nature.

1.3. “Damages” – shall mean any substantial alteration, destruction, impairment, mutilation affecting the contents, rendering the content unusable, unacceptable by all standard, and or reduce its value. Damages shall not include post delivered mechanical defect

1.4. “Dangerous Goods” shall mean any item that is dangerous, corrosive, noxious, hazardous, inflammable or explosive goods or any goods, which in WLX’s opinion are likely to cause damage. This includes but is not limited to gases, flammable liquids, flammable solids, oxidizer, and organic peroxide, poisonous and infectious substances, radioactive material, corrosive material and all other items of like nature.

1.5. Effective Date” shall mean date when form is submitted successfully

1.6. .“Force Majeure” shall have the meaning set out in Clause 13.

1.7. “Packages” shall mean parcels of all nature excluding dangerous shipment as defined in paragraph 1.2. (excluding cash).

1.8. “Parties” shall mean The E-commerce/Corporate firm and WLX who severally/individually shall be referred to as “Party”.

1.9. “Cash on Delivery (COD)” shall mean any payment that is collected on behalf of the E-commerce/Corporate firm by WLX at the point of delivery of the Packages to the customers.

1.10. “Proof of Delivery (POD)” shall mean any documentary evidence that packages have been delivered to their designated destination.

1.11. “Returned Shipment” shall mean undelivered items not collected after (3) delivery attempts within 7 working days or failed to pick up at our destination service center within 7 working days.

1.12. “Term” shall mean the Effective Date of this Agreement and unless sooner terminated following the relevant provisions herein shall continue in force for One year thereafter.

1.13. “The Services” shall mean conveyance of Packages to various locations within and beyond the country.

1.14. “Waybill” shall mean a document issued by WLX to the E-commerce/Corporate firm as evidence of shipment to be delivered to specific destinations and having details and instructions relating to the shipment.

1.15. “Working Day” shall mean between the hours of 8.00 am to 6.00 pm. Mondays to Saturdays (excluding Public Holidays declared by the Federal and State Government of Nigeria) and force majeure events as contained in Clause 14 of this agreement. 1.16. “Working Week” shall mean Monday to Friday (excluding Public Holidays declared by the Federal and State Government of Nigeria and force majeure events as contained in Clause 14 of this agreement.

1.17. “Head Office” shall mean The parties' office.

2. Interpretation Clause headings in this Agreement are used for reference purposes only and shall not affect their interpretation.
3. Tenor This Agreement shall come into force from date in the form above and shall be valid for one (1) year and may be renewed for a further term or terms, upon such new terms and conditions signed by both Parties.
4. Obligations of WLX

4.1. WLX shall ensure that all Cash on Delivery collected during the Working Week shall be delivered to the E-commerce/Corporate firm within 7 working days after delivery. Save where there are delays which shall be communicated to the E-commerce/Corporate firm.

4.2. WLX shall be responsible for the delivery of the E-commerce/Corporate firm’s package in the same condition as it was contracted.

4.3. WLX shall comply with all applicable information and security policies and procedures of the E-commerce/Corporate firm as they concern shipment delivery only when the details are communicated to WLX, before the commencement of the Term. Where such information is not provided following this clause, WLX shall not be held responsible for its contravention.

4.4. WLX shall ensure shipments are handled with care, diligence and delivered at the point of the delivery address indicated on the way billin the state and manner in which the E-commerce/Corporate firm consigned them within the agreed timeline save where there are delays communicated to the E-commerce/Corporate firm.

4.5. WLX shall ensure that any information to which it is privy in the course of fulfillment of its obligations hereunder are kept confidential and not disclosed to any person or authority, excluding staff and other persons connected with WLX, save where it is so obliged by law.

5. Obligations of The E-commerce/Corporate firm

5.1. The E-commerce/Corporate firm shall ensure that the consigned shipments are properly marked, sealed and addressed and that the contents are legal and accurately described on the waybill executed in respect of it.

5.2. The E-commerce/Corporate firm shall declare goods to be of merchantable quality bereft of any defect whatsoever and shall allow any appointed WLX staff to verify the contents of any package as indicated on the waybill or delivery note.

5.3. The E-commerce/Corporate firm shall advise WLX on specific pick-ups outside routine arrangements as may be agreed from time to time, give instructions to pick-up and deliver the packages through authorized designated staff of the E-commerce/Corporate firm through the registered email.

5.4. The E-commerce/Corporate firm shall ensure that all shipments are not dangerous to health and can be handled in the ordinary course of business.

5.5. The E-commerce/Corporate firm shall declare the value of all shipment contracted at the point of creating shipment at WLX’s service centers.

5.6. The E-commerce/Corporate firm warrants that the shipment is not prohibited by law or dangerous and indemnifies WLX against any claims and damages which WLX or any third parties may suffer in the event of a breach.

6. Wallet Funding Funding of the wallet manually takes 24/48 hours. To avoid this time lag, it is advisable to use the paystack option within your dashboard for subsequent account top-up. Any amount left in the WLX account shall be refunded upon termination of this Agreement.
7. Consideration and Payment Terms

7.1. The fees for the services shall be in the sum as agreed between the Parties and contained hereunder as detailed in a schedule attached.

7.2. Except as otherwise stated, all payments under this Agreement shall be made in favor of WLX Int’l Express Ltd and shall represent net amounts and any other statutory deductions.

7.3. The prices stated herein shall be operative during the tenure of this Agreement.

7.4. Price review may occur in the event of an upsurge in prices of petroleum products, labor- related review of minimum wages, government taxes and levies and other operational costs of WLX.

8. Inspection WLX reserves the right to inspect the shipment without prior notice to the E-commerce/Corporate firm where it is required to do so by situation OR upon request by any law enforcement agency.
9. Return Shipments WLX shall return any package that is not collected by the customer (“Reverse Item”) to the E-commerce/Corporate firm and the cost of such return Items shall be at the Return Tariff Charge as contained in the Tariff Chart.
10. Liability WLX shall be liable for and hereby indemnifies the E-commerce/Corporate firm for the loss and damage to any Package. WLX liability shall be limited to the cost of repair or replacement, and WLX shall not be responsible for any incidental, ancillary or consequential damages as a result of the damage or loss of any Package.
11. Termination

11.1. This Agreement shall terminate at the expiry of a year, excluding where it is renewed, in which case it shall expire at the end of the renewal term; In the event of the renewal, WLX shall be entitled to make a review of its fees.

11.2. Notwithstanding any other provision of this Agreement, either Party shall be entitled to terminate this Agreement with or without cause by giving 30 days written notice at any time to the other Party and which termination shall be effective immediately afterward in the event:

11.3. Of any breach by either Party of any of the terms of this Agreement or which breach, if remediable has not been remedied fourteen (14) days after either Party shall have notified the other of the breach;

11.4. Of an event of Force Majeure which persists for more than thirty (30) days;

11.5. That either party shall enter into any liquidation, call any meeting of its creditors or shall have a receiver or receiver-manager of all or any of its undertaking or assets appointed, or shall suffer the appointment or the presentation of a petition for the appointment of an administrator or shall be deemed to be unable to pay its debts under the provisions of the relevant shipping legislation in Nigeria.

11.6. Termination of the Agreement for any reason provided in Clause 11.2 shall not prejudice any rights of either party, which have arisen on or before the date of termination.

12. Concessions

12.1. The parties recognize that either of them may, in connection with the performance of its obligations under this Agreement, make a concession in writing to the other, such as where additional time is required by a party to perform its obligation, and which appears to vary the terms of this Agreement.

12.2. A concession made by any party on one occasion shall not be deemed or constructed to be a concession of its right to insist on any subsequent occasion on the full performance of the other party’s obligation following the terms of this Agreement.

13. Force Majeure

13.1. Neither party shall be liable for delay in performing or failure to perform any of the provisions of this Agreement due to any event constituting force majeure event. For this Agreement, force majeure shall mean events or circumstances outside the reasonable control of either party to this Agreement which they could not have reasonably foreseen and guarded against and which by the exercise of reasonable care and diligence they are unable to prevent including but not limited to Acts of God and natural disasters, outbreak of hostilities, riots, civil disturbances, the act of any government authority, fires, explosions, malicious damage, boycotts, strikes, lockout or industrial action of any kind.

13.2. Where any of the events described in clause 13.1 above occur, the party claiming relief shall give written notice to the other of the event causing the force majeure and thereafter the operation of this Agreement shall be suspended until such circumstances shall have ceased. Forthwith, upon the event ceasing to exist, the party relying upon it shall give written advice to the other of this fact.

13.3. If the force majeure event continues for more than thirty (30) days and substantially affects the commercial intention of this Agreement, the affected party shall have the right to terminate this Agreement upon written notice of such intention to terminate.

14. Waiver The failure of any party to exercise any right, or claim any remedy, contingent upon the default of the other party in performing any of its obligations under this Agreement, shall not be deemed or construed as a waiver of such right or remedy under this agreement.
15. Entire Agreement This Agreement constitutes and expresses the entire agreement and understanding between the parties. All previous discussions, promises, representations, and understandings between the parties relating to this Agreement if any have been merged into this document. No amendment of this agreement shall be effective unless reduced to writing and signed by the parties.
16. Governing Law This Agreement and the relationship of the parties in connection with the subject matter of this Agreement shall be governed and determined following the Laws of the Federal Republic of Nigeria.
17. Severability If any term or provision of this Agreement is determined to be illegal, unenforceable, or invalid in whole or in part for any reason, such illegal unenforceable, or invalid provision(s) or part(s) thereof shall be stricken from this Agreement and such provision(s) shall not affect the legality, enforceability, or validity of the remainder, to the extent possible, with a legal, enforceable, and valid proviso that is as similar in tenor to the stricken provision as is legally possible.
18 Dispute Resolution

18.1. The Parties shall use their best endeavors to settle any dispute or difference of opinion between them, arising from or in connection with this Agreement amicably through discussion.

1.1. If the Parties are unable to resolve the dispute through mutual discussion, the dispute or difference of opinion mentioned in Clause.

18.1 above shall be referred to mediation at the Lagos Multi- Door Court House.

18.2. The place of mediation shall be the city of Lagos, Lagos State, Nigeria or any other place more suitable within Nigeria as may be agreed between the Parties in line with the circumstances of the dispute.

18.3. This clause shall survive the termination of this Agreement, and shall accordingly apply at all times to disputes and differences of opinion existing or arising between the parties hereto, concerning this Agreement or any matter hereunder.

19. Notices Any notice to be given under or in connection with this Agreement shall be deemed to have been properly given by a party if it is delivered by hand (including Commercial courier) e-mail or sent by facsimile to the other Party, at the address or Telephone numbers given below; To: WHITE LABEL XPRESS Ecommerce Department help@wlx.ng

IN WITNESS WHEREOF the parties hereto have caused the Agreement to be executed in three (3) Counterparts by their duly authorized representatives as the day and year first above written.